Unit 9: The Post Office

Work with a partner. Ask and answer the following questions.
1. How far is it from your house to the nearest post office?
2. How often do you go to the post office? What for?
3. What services do you think the post office offers?
Read the text which introduces the services provided by Thanh Ba Post Office, and then do the task that follow.
(open daily from 7 a.m. to 9 p.m.)

Thanh Ba Post Office is equipped with advanced technology and has a spacious and pleasant front office. We offer the best services with a well-trained staff, who are always thoughtful and courteous to customers.
Mail and Parcel Service

You can choose to send your letters by air or surface mail. We also have the Express Mail Service and your EMS mail will be delivered in the shortest possible time.
The maximum weight limit of a parcel is 31,5 kg. We offer a very competitive rate for parcels under 15 kg.
Express Money Transfer

Just imagine your relatives are living over one thousand kilometres away from you and you want to send them some money quickly. This speedy and secure service for transferring money can be useful. The money will be sent to your relatives in less then 24 hours.
Phone Calls and Faxes
Besides the ordinary telephone call service, our Post Office provides the Messenger Call Services. This services helps you to notify the recipient of the time and place to receive the call.
If you want to send a document and do not want to lose its original shape, our facsimile service will help you. Fax transmission has now become a cheap and convenient way to transmit texts and graphics over distances.
Press Distribution

Don’t bother to go out early to buy your daily newspapers. Just subscribe to your favourite newspapers and magazines and we will have them delivered to your house early in the morning.
Equip [i'kwip] (v) trang bị (cho ai... cái gì)
to equip an army with modern weapons
trang bị vũ khí hiện đại cho một quân đội
Advance [əd'vɑ:ns] (adj) hiện đại
Spacious ['spei∫əs] (adj) rộng rãi
a very spacious kitchen
một nhà bếp rất rộng rãi

Pleasant ['pleznt] (adj) làm thích ý, vừa ý
Pleasant front office: không gian sạch đẹp

Staff [stɑ:f] (n) nhân viên
Well- trained staff: đội ngũ nhân viên được đào tạo chuyên nghiệp
Thoughtful ['θɔ:tfl] (adj): ân cần

Courteous ['kə:tjəsli] (adj): lịch sự, nhã nhặn

Parcel ['pɑ:s(ə)l] (n) bưu kiện

EMS Mail (n) Dịch vụ thư phát chuyển nhanh
Facsimile ['fæsineit] (adj) bản sao, bản fax
Transmisson [trænz'mi∫n] (n) sự truyền, sự phát
graphic [græfik] (n) hình ảnh
Deliver [di'livə] (v) phân phát, giao
Notify ['noutifai] (v) thông báo
Speedy ['spi:di] (adj) nhanh chóng
Secure [si'kjuə] (adj) an toàn, bảo đảm
Security [si'kjuərəti] (n) sự bảo đảm

Transfer ['trænsfə:] (v) di chuyển
Transfer (n) sự di chuyển
Transferable (adj) có thể di chuyển
Ordinary ['ɔ:rdəneri] (adj) thông thường
Recipient [ri'sipiənt] (n) người nhận
Original [ə'ridʒənl] (adj) nguyên bản
Shape [∫eip] (n) hình dạng
Bother ['bɔđə] (v) bỏ công, bỏ sức

Cricle the letter (A, B, C or D) before the word that has the cpposite meaning to the italicised word
1. Thanh Ba Post Office has a spacious and pleasant front office
A. large
B. beautiful
C. cramped
D. open
2. Our well-trained staff are always courteous to customers.
A. helpful
B. rude
C. friendly
D. open
3. This speedy and secure service of transferring money can be useful
A. rapid
B. hurried
C. careful
D. slow
4. If you want to send a document and do not want to lose its original shape, send it by a fax machine.
A. unique
B. outdate
C. changed
D. imaginative
Read the text again and then answer the following question.
1. What is Thanh Ba Post Office equipped with?
Thanh ba Post Office equipped with advanced technology and a spacious and pleasant front office.
2. What services are offered at Thanh Ba Post Office?
Mail and Parcel Service, Express Money Transfer, Phone Calls and Faxes, Press Distribution.
3. According to the text, what are the three different ways of sending a letter?
They are air Mail, surface mail and the Express Mail Service (ESM)
Read the text again and then answer the following question.
4. What is the Messenger Call Service used for?
It is used for notifying the recipient of the time and place to receive the call.
5. What will you have to do if you want to get your newspapers and magazines delivered to your house?
You will have to subscribe to your favourite newspapers and magazines.
You cannot make a phone call at Thanh Ba Post Office at 10 p.m.
You can save some money if you send a parcel which is under 15 kg.
The Post Office offers a special mail service which is particularly fast.
Your relative do not have to wait till tomorrow to get the money you send them today.
Find evidence in the text to support these statement
1. You cannot make a phone call at Thanh Ba Post Office at 10 p.m.

The post office opens daily from 7 a.m to 9 p.m.

2. You can save some money if you send a parcel which is under 15 kg.

We offer are very competitive rate for parcels of under 15kg.

3. The post office offers a special mail service which is particularly fast.

 We also have the Express Mail Service and your EMS mail will be delivered in the shortest possible time.

4. Yours relatives do not have to wait till tomorrow to get the money you send them today.

 We offer a speedy are secure service of transferring money in less than 24 hours.
Work in group. Answer the following questions.

Which service provided by Thanh Ba Post Office do you think is the most important and why?
What services do you think Thanh Ba Post Office should have in the future?