Unit 10. Communication. Lesson 4. Communication

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Communication breakdown means a lack of communication or a failure to exchange information
Unit 10
COMMUNICATION
Period 82. Lesson 4: COMMUNICATION
Vocabulary
- Language barrier (n)
- Cultural difference (n):
- Communication channel (n)
- Shrug (v) :
- Glance (v)
Check –up vocabulary
Communication
channel
shrug
Language barrier
1
2
4
Cultural difference
5
3
glance
Reasons for
communication
breakdown
A. Language barrier
C. A lack of communication channels
B. Cultural difference
Activity 1. Match the possible reasons with the examples
Woman: If you go down the corridor, you will see a sign saying Entrée…
Man : What does entrée mean? I’m afraid I don’t understand.
2. In Sweden people call each other by their first names and this does not mean a lack of respect.
3. I can’t contact him by mobile phone – the network signal is so weak here.
4. We haven’t heard from him. It takes several weeks for the post to arrive in that area.
5. What is he texting here ? I can’t understand this crazy shorthand!
6. In some countries, yellow roses mean happiness and friendship but in Russia, if you send someone yellow roses it mean a separation
Activity 1. Match the possible reasons with the examples
A
B
C
C
A
B
A. Language barrier B. Cultural differences
C. A lack of communication channels
If you don’t understand body language, communication breakdown may happen.
Activity 2: What do they mean?
I don’t know
I’m angry
Sorry, I need to go now
I’m happy
It’s wonderful! I’m so excited!
1
2
3
4
5
1. You shrug your shoulders
2. Your hands are on your hips
3. You glance at your watch
4. Your give a big smile
5. You raise your fists
9.00a.m March 23
I wanna c u 2nite.
<3.
WBY?
Using abbreviations for online chatting and texting
Activity 3. Can you decode the following abbreviations in texting / chatting style? Work in groups
1. Where r u? We r @ Lotte on 2/F
Where are you? We are at Lotte on the second floor
4. Pls call me rite bck. Thx
2. I’ll b 5 mins late. CUS
I will be 5 minutes late. See you soon
3. Wanna c a movie this wkd?
Do you want to see a movie this weekend?
Please call me right back . Thanks
5. Hi! Wot RY doin 2nite?
Hi! What are you doing tonight?
6. Did u c it? LOL.
Did you see it? Laugh out loud!
Reasons for
communication
breakdown
Language barrier
A lack of
communication channels
Cultural differences
Abbreviations
for online chatting
and texting
Body language
Communication breakdown
Homophones
Unclear information
Activity 4. Work in group. For each communication breakdown mentioned above, think of a future technology idea that will help avoid it
Example : Language barrier
We will use an app on a smart phone to automatically translate what we are saying into the language of the listener.
What have we learnt today?
communication breakdown
Problems
Solutions
Language barier
Cultural difference
A lack of communication channels
........
........
........
HOME WORK
- Learn by heart the new words and the reasons for communication breakdown
- Redo all exercises
- Prepare unit 10. Skills 1
Goodbye !
THANK YOU
FOR YOUR ATTENTION