Unit 10. Communication. Lesson 4. Communication

Tuesday, March 26, 2019
WARM UP: Choose the best answer for each of the following sentences.
1. In a message board you can ____ messages or post questions.
A. raise B. arrive C. text D. leave
2. Using music, codes or signs to communicate is called _______ communication.
A. verbal B. non-verbal C. public D. non-public
3. I experienced one communication _____ in Japan when I didn`t understand their body languages.
A. breakdown B. technique C. ability D. device
4. You should try looking for his telephone number on the company _______ as it may be there.
A. logo B. email C. website D. forum
5. John managed ___ his family in England by using Zalo.
A. contact B. to contact C. contacting D. to contacting
UNIT 8 - LESSON 4
COMMUNICATION
- communication breakdown (n)
- language barrier (n)
- cultural difference (n)
- communication channel (n)
- shrug (shoulders) (v)
- glance (v,n)
- shorthand (n)
- separation (n)
Extra vocabulary
: sự phá vở giao tiếp
: rào cản ngôn ngữ
: sự khác biệt văn hóa
: kênh giao tiếp
: nhún (vai)
: (cái) liếc nhìn
: (phép ghi) tốc ký
: sự chia tay
Checking vocabulary
- communication breakdown (n)
- language barrier (n)
- cultural difference (n)
- communication channel (n)
- shrug (shoulders) (v)
- glance (v,n)
- shorthand (n)
- separation (n)
: sự phá vở giao tiếp
: rào cản ngôn ngữ
: sự khác biệt văn hóa
: kênh giao tiếp
: nhún (vai)
: (cái) liếc nhìn
: (phép ghi) tốc ký
: sự chia tay
1. Match the following possible reasons for communication breakdown with the examples. Can you add in some more reasons and examples?
1. Woman: If you go down the corridor, you will see a sign saying Entrée ...
Man : What does Entrée mean? I’m afraid I don’t understand.
2. In Sweden people call each other by their first names and this does not mean a lack of respect.
3. I can’t contact him by mobile phone – the network signal is so weak here.
4. We haven’t heard from him. It takes several weeks for the post to arrive in that area.
5. What is he texting here? I can’t understand this crazy shorthand!
6. In some countries, yellow roses mean happiness and friendship, but in Russia, if you send someone yellow roses it means a separation.
a. language barrier b. cultural difference
c. a lack of communication channel
A
B
C
C
A
B
Click
2. If you don’t understand body language, communication breakdown may happen. Match the body language with the meaning. Add more examples if you can.
a. ‘I’m angry.’ d. ‘It’s wonderful! I’m so excited!’
b. ‘I’m happy.’ e. ‘Sorry, I need to go now.’
c. ‘I don’t know.
3. Using abbreviations for online chatting and texting is not always easy to understand. Can you decode the following sentences written in texting/ chatting style without looking at the cues?
1. Where r u? We r @ Lotte on 2/F.
2. I’ll b 5 mins late. CUS.
3. Wanna c a movie this wkd?
4. Pls call me rite bck. Thx.
5. Hi! Wot R U doin 2nite?
6. Did u c it? LOL.
Where are you? We are at Lotte
on the second floor.
I’ll be 5 minutes late. See you soon.
Do you want to see a movie this weekend?
Please call me right back. Thanks.
Hi! What are you doing tonight?
Did you see it? Laugh out loud!
Example: Language barrier
We will use an app on a smartphone to automatically translate what we are saying into the language of the listener.
4. Ideas Bank. Work in groups. For each communication breakdown mentioned in 1, think of a future technology idea that will help avoid it. Share your ideas with the class.
Cultural differences:
We should learn a few key phrases. Because clear communication is essential for effective functioning, it is necessary that each of us understand what our counterparts’/friends’ need. We should also learn our counterparts’/friends’  culture. Moreover, we should promote appreciation of cultural differences, be open to trying new things, and be accommodating (dễ dãi).
A lack of communication channels:
We will develop a smartphone app that can contact with a number of people whether there is internet connection or not.
Suggested idea:
+
HOMEWORK
- Review the grammar points and vocabulary.
- Do exercises C1,2,3 in workbook (page 31, 32)
- Prepare for Unit 10: Skills 1
Goodbye!
See you again!
THANKS FOR YOUR ATTENTION!