Thuc tap Anh VAn

Put the five sections of a complaint letter in the right order:
A complaint letter
Politeness
Situation
Complication
Resolution
Action
1. S 2. C 3. A 4. R 5. P
I. Warm up
II. New Words
Sự phức tạp
2. (to) float (v) :
Nổi
Chính quyền
địa phương
Ngăn cản
II. New Words
Sự phức tạp
Nổi
Chính quyền
địa phương
Ngăn cản
I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.

The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
I am writing to you about the short stop of your trucks around my house on their way to the north.

When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.

Yours faithfully
Tran Vu Nhat



I look forward to hearing from you and seeing good response from your company.
I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.

The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
I am writing to you about the short stop of your trucks around my house on their way to the north.

When the trucks of your company have a short break on the streets around my house, the drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.

Yours faithfully
Tran Vu Nhat



I look forward to hearing from you and seeing good response from your company.

The Director
L & P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir/Madam
III. Practice
1. What does Mr. Nhat complain about?
He complains about the drivers leaving lost of garbage on the ground after their refreshment.
2. What problems does he mention?
When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.
3. What does he suggest?
He suggests that the company should tell the drivers to clear up all the trash on the ground before leaving.
Exercise 1: 6a (P.52): Answer the questions
II. Practice
What do you complain about ?
The way people catch fish
2. What problems do you want to mention ?
Fish and other animals have died.
3. What suggestions do you want to make ?
Prohibiting and fining heavily anyone catching fish in this way.
Exercise 2: 6b (P.53): Answer the questions
III. Practice
Exercise 3: 6b Write a complaint letter (P.53):
IV. Homework
Write your complaint letter to your teacher about throwing garbage on your school ground everyday.